Telephoning : Start the Call

 Telephoning : Start the call

Example : Greeting

                  Introducing yourself, your role and your company.

                  Background 

                  Small talk

                  Purpose

Answering (Recaiver)

• Hello ACX Consulting. How many I help you

• Hello ACX Consulting Paul Lowe speaking may I help you 

• Hello ACX Consulting Paul Lowe speaking

• Hello Paul Lowe speaking

• Hello Paul Lowe

• Hello Lowe

• Lowe

Caller - greeting/introduction 

Recaiver 

Hello Paul Lowe speaking

Caller 

• Hai Paul, my name this is Mike Cheng from RIB Engineering

• Hai Paul, its Mike Cheng from RIB Engineering

• Hai Paul, its Mike from RIB

• Hai Paul its Mike (here)

• Hai paul, Mike 

Of known - make small talk - 'well being'

Receiver        : Robert Parker speaking

Caller             : Hai Robert it's Freda

Recaiver        : How are going Freda 

Caller             : I fine, Robert you? 

Receiver        : Really good 

                          and what can i do for you today? 

Caller             : I'm calling to.....